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Operations- und Servicekoordinator

--Lahloopa, Frankfurt am Main, Germany--

Als ein Operations & Service Coordinator, spielst du eine entscheidende Rolle dabei, unsere smarten Einzelhandelsstandorte effizient zu betreiben. In enger Zusammenarbeit mit unserem Operationsteam koordinierst du Nachschubpläne, unterstützt Kundenanfragen, überwachst die Maschinenleistung und hilfst, ein herausragendes Kundenerlebnis sicherzustellen.

Diese Position ist ideal für jemanden, der Organisation, Teamarbeit und die Möglichkeit, in einem wachsenden Unternehmen einen echten Einfluss zu haben, schätzt.

Customer Service
Team Collaboration
Autonomy
Operational Planning
Problem Solving

Responsibilities

  • Coordinate daily replenishment schedules.
  • Monitor machine performance and operational status.
  • Support inventory and stock management.
  • Communicate with suppliers and service partners.
  • Assist with customer support requests.
  • Coordinate maintenance and cleaning activities.
  • Help improve operational efficiency through continuous optimization.

Nice to have

  • Experience in logistics or operations
  • Experience in customer service
  • Valid driving license
  • Basic Microsoft Office knowledge
  • Interest in Smart Retail technology

Must Have

  • Good organizational skills
  • Strong communication skills
  • German (B2 or higher)
  • English (B1 or higher)
  • Ability to work independently
  • Customer-oriented mindset

What's Great About the Job?


  • Work in a fast-growing Smart Retail company.
  • Every day is different with exciting operational challenges.
  • Make a real impact on customer satisfaction.
  • Friendly and supportive team culture.
  • Opportunity to grow as the company expands.
  • Flexible part-time working hours.
About Lahloopa

Join us in transforming traditional food & beverage services into intelligent Smart Retail experiences.

Discover Lahloopa

Why Join Lahloopa?

At Lahloopa, you'll be part of a growing company where innovation, collaboration, and personal responsibility drive everything we do. We believe that every team member contributes directly to our success and has the opportunity to grow alongside the business.


Professional Development

Grow your skills through real projects, continuous learning, and hands-on experience.


Flexible Working

We value work-life balance and offer flexible working arrangements where possible.


Modern Workplace

Work with innovative Smart Retail technologies and help shape the future of unattended retail.


Collaborative Culture

Join a supportive team where your ideas are valued and your contributions make a difference.